Returns & Exchanges

Returns & Exchanges

We want you to be satisfied with your ROODUSC Essential purchase. Please read the following policy carefully before initiating a return or exchange.

Return Window

Returns are accepted within 30 days of the delivery date. Items must be unused, unwashed, and in their original condition with all tags attached.

Non-Returnable Items

• Final sale items
• Items marked as non-returnable at the time of purchase
• Items that have been worn, washed, or altered

How to Start a Return

1. Contact us at info@rooduscessential.com with your order number and reason for return.
2. We will review your request and provide return instructions including the return address.
3. Pack the item securely and ship it to the address provided in our response.
4. Once received and inspected, your refund or exchange will be processed within 5–7 business days.

Exchanges

If you would like to exchange an item for a different size or color, please mention this when contacting us. Exchanges are subject to availability.

Refunds

Approved refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us immediately at info@rooduscessential.com with photos and your order number. We will resolve the issue promptly.